Heat Press Repair Services
Need your HPN heat press repaired? We offer local repair at our technical offices in Southern California and Indianapolis.
Schedule a Repair
Phone: 1-800-215-0894, extension 2
Email: support@heatpressnation.com
Drop-Off Locations
Southern California
Address:
2300 E Walnut Ave, Fullerton, CA 92831
Repair Hours:
Monday - Friday, 7:30am - 3:00pm PST
Indianapolis
Address:
4620 W 84th St, Suite 100, Indianapolis, IN 46268
Repair Hours:
Monday - Friday, 8:30am - 6:00pm EST
Repair Policy
- HPN machines only: Repairs are only available for HPN branded heat press machines. 3rd party machine repairs are not available.
- Out of warranty: $75/hr labor, plus any needed replacement parts.
- In warranty: All diagnostics, non-consumable parts, and repair services are free of charge.
- Turnaround: Most appointment scheduled repairs are completed within 1–2 hours. For unscheduled drop-offs, a time estimate will be provided after a quick diagnostic. Recommend anticipating a 24 hour turnaround.
Not Local? Ship It In
No problem at all! You can always ship your machine to our repair facility.
- Packaging: The original box and packaging is required for safe transit. Damage from non-original packaging will incur costs or may make the machine non-repairable.
- Shipping costs: Warranty does not cover shipping both ways, however our discounted shipping rates can be extended to you.
To schedule a ship-in repair, call 1-800-215-0894, extension 2.
