ORDERED A HEAT PRESS. AFTER RECIEVING WAS HAVING ISSUES FROM THE DTF COMPANY I WAS BUYING FROM AS FAR AS HOW LONG/TEMP/ETC... DTF'S WERE NOT ADHERING ACCORDING TO THEIR INSTRUCTIONS. CALLED DTF COMPANY - TRIED COUPLE OF DIFFERENT THINGS - DIDNT WORK. CALLED HEAT PRESS NATION AND SPOKE TO ONE OF THEIR GUYS AND WE TRIED A FEW THINGS AND EVERYTHING WORKS PERFECTLY NOW. I GUESS MY DTF COMPANY SHOULD HIRE HIM!! THANKS FOR THE HELP GUYS!!
Customer service is absolutely amazing! I reached out about a broken piece on my heat press and they responded immediately, helped me figure out the piece I needed and it was shipped soon after! They also sent a video on how to replace the item which was extremely helpful!
