I ordered quite a lot of Siser HTV and had an issue with one of the rolls I ordered. I called and spoke with a lady named Jerry. She was able to get my a replacement for the area that was affected. Today, there was an issue on my end and I called and spoke with a gentleman named Austin. He was able to get me the same amount of vinyl I needed for the same price and expedite it to me. They both went above and beyond and because of their customer service I will never purchase in bulk anywhere else! They were truly amazing and very helpful!
This is the first Heatpress I have ever owned. I did my first event on 8/24/2024. This unit performed superb. We did customs printing as they ordered. I am So pleased with this investment. Amazing quality and craftsmanship!
The only thing is that something went to backorder and I want to know if I will receive it for the mug press
Top notch customer service and everyone I have talked to has complete knowledge on all products.
Exceptionally quick delivery. Attempted to call customer service twice - stayed on indefinite hold then disconnected.
Live chat with Jay was very informative. A lot of reviews to check out & great pricing.
The coating on the keychains were chipped so you couldn't sublimate your whole image. Of course the just thrown in a box with no wrap or nothing I can understand why they were junk when I got them. I don't like product you can't use. I assume your replacements would be shipped the same way. So I throw them in the trash and shopped else where. Thank you for your services